EuroDNS | Account management

Account management

How do I create my customer account?

In order to create your account, please follow the steps below: Go to our website Click on MY ACCOUNT the top right of the page and then click on NEW ACCOUNT. Enter your email address and your password. Confirm your password. Check the box: “I’m not a robot”. Click on CREATE ACCOUNT. Please note also the following: The email addre...

Oct 26, 2018 12:39PM CEST

How do I activate two-step verification on my account?

If you would like to add a higher level of security to your account, please follow the instructions below. Firstly, please download the appropriate app to your mobile device. IOS: https://itunes.apple.com/us/app/google-authenticator/id388497605?mt=8 Android: https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&a...

Oct 29, 2018 12:14PM CET

How do I change my account password?

In order to change your password, please follow the instructions below: Log in to your account and click account icon (ID number). Click on ACCOUNT>SECURITY. Under Change Password, enter your old password and the new password you would like to use. Confirm the new password. Click on SAVE CHANGES.

Oct 29, 2018 12:18PM CET

How do I change my account information?

To change your account information, please follow the procedure below: Log in to your account and click on the account icon (ID number). Click on ACCOUNT> CONTACT DETAILS. Enter your new account details (address, company, email, VAT number, etc.). Click on SAVE CHANGES. Important: Please make sure that the email address mentioned i...

Oct 29, 2018 12:22PM CET

How do I change the login name of my account?

In order to change your login name, please follow the instructions below. Log in to your account and click on the account icon (ID number). Click on your ID NUMBER at the top-right of the page Click on ACCOUNT> SECURITY Enter your new Login name Click on SAVE CHANGES. Important: Please make sure that the email address menti...

Oct 29, 2018 12:27PM CET

How do I recover my login credentials

In order to recover your login credentials, please follow the procedure below: Go to our website and click on MY ACCOUNT. Under the Account Login click on PASSWORD RESET. Select the following: Domain or Login and enter it in your account. Select I am not a robot. Click on SUBMIT. Note: An email will be sent to you including a link....

Oct 29, 2018 12:32PM CET

What is a shared access?

Shared access is a way to allow more than one person to access your account, with shared access it is also possible to create different levels of account access so different users can have different rights and privileges. This feature is useful if you want to give a third party access to your account, while retaining overall control. The different ...

Dec 04, 2018 11:01AM CET

How do I set up shared access?

In order to set up shared access, you will need to follow the instructions below: Shared access is granted on folders. The root folder of your account can't be shared. A. Folder creation Log in to your account and go to the dropdown DOMAIN NAMES>FOLDERS. Click on the plus icon next to the parent folder view on the right. Enter the fo...

Dec 04, 2018 11:01AM CET

How do I add shared access settings?

To set up shared access, please follow the procedure below: In your account, click on the account icon (ID number) > SHARED ACCESS > + SHARED ACCESS. Fill in the required information and click on SAVE.

Dec 04, 2018 11:01AM CET

How do I log into shared access?

To log on with a shared access, please follow the procedure below: Go to our website and click on Sign in, then click on Shared Access Login Enter the Shared Access Username Type your password then click Enter

Dec 04, 2018 11:00AM CET

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