EuroDNS | Account management

Account management

How do I create or modify a folder in my account?

Create In order to create a folder in your account, please follow the instructions below: Log in to your account and go to the dropdown DOMAIN NAMES>FOLDERS. Click on the plus icon next to the parent folder view on the right. Enter the folder name and press enter. A new folder is added. Modify In order to modify the name of a...

Oct 30, 2018 10:19AM CET

How do I move domains to a specific folder?

In order to move domains to a specific folder, please follow the procedure below: Log in to your account and click on DOMAIN NAMES. Select the domain names to move. Select the option: Move to folder under the Action menu at the foot of the page. Select the folder below. Select the option Selected domains in the Range menu at the foot of t...

Oct 30, 2018 11:24AM CET

How do I export domain information?

Our export feature allows you to collect and gather information about your domain(s) into one single document. You can easily select the information related to your domain(s) that you would like to see on the document (creation date, renewal date, contact information, name server information, etc.) and export it into a CSV, an Excel file, or a form...

Oct 30, 2018 11:28AM CET

How do I check the pending actions on my domains?

To view pending actions, please follow the procedure below: Log in to your account and click on DOMAIN NAMES >ACTIONS. Note: A few actions may require your intervention, such as the action in the tab "Client actions". This action states that we need further information from your side to process your order. Simply click on the bell...

Oct 30, 2018 11:31AM CET

How do I update my company VAT Number?

To update the VAT number in your account, please follow the procedure below: Log in to your account and click on account icon (ID number). Click on ACCOUNT>CONTACT DETAILS. Enter your VAT Number. Click SAVE CHANGES. Important: Please make sure that the VAT number is valid and registered. You can check the validity of your VAT num...

Oct 30, 2018 12:25PM CET

How do I set filters to manage my domains?

Please follow the steps below to set filters for managing your domains: In your account, click on DOMAIN NAMES. Type the keyword in the search box. For example, type 'com' to view only .com domains. Select the filter type in the dropdown menu: for example TLD name. Note: It's possible to choose several filters at once by entering the ke...

Oct 30, 2018 12:28PM CET

What is the contact validation policy?

EuroDNS is accredited with ICANN, the governing body for domain names. This gives us the authority to sell domain names, but it also means that we are required to follow certain rules and procedures. This article will explain one of these, namely the contact validation policy. This article will explain: What is the contact validation policy? Wh...

Mar 05, 2018 03:50PM CET

I don't see my domain in my account anymore

It might be that your domain name has not been renewed in due time and therefore it has been put in quarantine or in redemption. Click here to check the reactivation process. If your domain name has not expired then it might be that you own more than one account with . If you don't remember the login credentials of your account, please follow the...

Oct 30, 2018 12:35PM CET

Maximum login tries reached

When you enter the wrong login credentials more than five times in a row, your account is locked and you will be unable to access it. This is to protect your account against automated attacks. You have received an email with subject Your account has been blocked, please click on the link and type in your login and the guard code. This will unlock...

Oct 30, 2018 12:39PM CET

How do I reset two-step verification (lost phone etc.)?

In order to remove two-step verification from your account, for security reasons you need to provide the following documents. These documents have to be sent to legalservices@namespace.com. If you are a private person - A written request to remove TSV (two-step verification) duly executed by the person appointed as account holder. - A legible cop...

Nov 07, 2018 12:14PM CET

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