EuroDNS | My Emails

My Emails

How do I purchase mailboxes?

To purchase mailboxes please follow the steps below: 1. In your account go to PRODUCTS > EMAIL: 2. Click on the green button: "+BUY A NEW EMAIL ACCOUNT". 3. The next page displays the different mailbox plans: Basic, Advanced and Professional, including the corresponding storage, features and prices per month. You can also select the subscript...

Nov 18, 2019 09:18AM CET

How do I activate my free mailbox?

EuroDNS offers you one free mailbox for every domain you have registered with us. To activate your free mailbox, please follow these steps: In your EuroDNS account, go to DOMAIN NAMES > ACTIVE Click on MANAGE to the right of the concerned domain name Click on ACTIVATE FREE EMAI Click on REDEEM FREE EMAIL ACCOUN Select the option DOMA...

Nov 18, 2019 09:13AM CET

How do I activate my paid Email Address ?

If you purchased more than one mailbox, you will find here (PRODUCTS > EMAIL) the corresponding token(s) for each one. To create your mailbox you need to activate this token. To do this, select the token in the drop-down menus and click on the blue button: ACTIVATE: Select the option: "Domain name with us" or "Domain name with another provider"...

Dec 27, 2018 02:39PM CET

How do I upgrade my mailbox?

If you have a basic or advanced mailbox, you can upgrade your mailbox to add more storage or features. Please follow these steps: In your account, go to PRODUCTS > EMAIL In the list of domains, click on the "View" icon on the right of the concerned domain and then on MANAGE to the right of the concerned mailbox. Go to the Mailbox upgrade ...

Nov 18, 2019 10:02AM CET

How do I change the password for my mailbox?

You just need to follow these steps: In your account go to PRODUCTS > EMAIL In the list of domains, click on the "View" icon on the right of the concerned domain and then on MANAGE to the right of the concerned mailbox. Enter the new password and confirm it. Then click on the button SAVE PASSWORD.

Nov 18, 2019 10:08AM CET

How do I configure my eMail Client ?

Please use the following mail servers to configure your mail client (Outlook, Thunderbird, Apple Mail, mobile device, etc.): Incoming mail server (IMAP): imap.openxchange.eu or Incoming mail server (POP): pop.openxchange.eu Outgoing mail server (SMTP): smtp.openxchange.eu Please note that our outgoing mail server (SMTP) requires aut...

Nov 08, 2019 10:14AM CET

What are the MX records I have to apply for the Email product?

To ensure email reception, please verify that your domain has the following MX records already configured. Normally, these records are configured automatically if the domain is using our name servers. host or subdomain server priority TTL @ mx001.dclux.xion.oxcs.net. 10 3600 or 1 hour @ mx002.dclux.xion.oxcs.net. 10 3600 or 1 hour @ mx00...

May 03, 2019 12:18PM CEST

How do I renew my mailbox manually?

You can manually renew one or more mailboxes at once. A) If you need to renew only one mailbox, please follow these steps: In your account go to PRODUCTS > EMAIL In the list of domains, click on the "View" icon to the right of the concerned domain and then on MANAGE to the right of the concerned mailbox. Click on the button RENEW NOW bel...

Nov 18, 2019 09:36AM CET

How can I change the renewal method for my mailbox to auto-renew?

Your best option is to set the mailbox to auto-renewal mode. This way, the mailboxes are automatically renewed by our system without your intervention. This is the most hassle-free way to manage your mailbox renewals. IMPORTANT: Please note that if you have paid mailboxes, you need to have a valid payment method stored as default in your account (...

Nov 18, 2019 10:11AM CET

How do I deactivate the auto-renewal option for my mailbox?

Please follow these steps to deactivate the auto-renewal for the mailbox: In your account go to PRODUCTS > EMAIL. In the list of domains, click on the "View" icon to the right of the concerned domain and then on MANAGE to the right of the concerned mailbox. Set the "Mailbox auto-renew" option to OFF. IMPORTANT: If you deactivate th...

Nov 18, 2019 10:18AM CET

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