In order to transfer your domain; send an Authenticated Ticket through your account.
You will have to provide the following information:
Our Registration team will then contact you about the Transfer in Procedure.
The domain name.
The registration application number ( this number can be requested from the current Registrar)
The date of the application for registration ( to be requested from the current Registrar.)
The VAT number ( if the domain is registered in the name of a company)
The ID card or passport number ( If the domain is registered in the name of a private person)