If you use trustee services you have to follow the instruction below :
Prior to transfer out your domain name you have to update the Registrant and Administrative contact to your local presence in Singapour as for the domain is using our trustee service. As soon the update has been completed please contact us back so that we can sent you the auth code. Please click on the link for the update/trade instructions.
If you use our own local presence in Singapour, please send us an authenticated request to receive the auth code.