The system makes one backup every day and keeps it for one week.
To find the backups of your website in your web hosting subscription, please follow these steps:
1. Log in to your account and go to PRODUCTS > HOSTING.
2. Move the cursor to the domain name concerned and click on View.
3. Click on Manage.
4. Go to Configurations and click on Website Backups.
There you have the option to download a live backup with the latest status: just click on "Create a Web Site Backup for Download". The process can take about 15 minutes and, when ready, it will be available for download under "Backup Ready". It’s a good idea to have a backup of your website/s locally on your computer.
You also have the possibility to directly restore the website/s by clicking on "Restore to Snapshot". This will restore the status on the given date for all websites hosted in the subscription. If you have more than one website hosted there, you won’t be able to restore only one of them.
IMPORTANT: Please note that if your web hosting subscription expires, all the website/s as well as all backups/snapshots included in it will be deleted. There is no possibility to restore the web hosting subscription (websites and backups) after expiration.